What problem should you be working on? Finding a big problem to solve can help you find opportunities to make a big impact through design. Starting at the beginning of the design process, you'll discover strategies for creatively brainstorming problems to work on and challenges to address. You'll learn commonly used techniques to discover user needs, goals, and values that lead to untapped opportunities for design. In this course, you'll learn techniques for unearthing ideas based on real world settings and learn how to turn your observations into a concrete point of view as a designer.